Frequently Asked Questions

Visit https://98pr.cam and click the registration button. Fill in your full legal name, date of birth, email address, mobile number and residential address. Choose a strong password and confirm your acceptance of the Terms and Conditions. Your account is created instantly, though deposits and withdrawals require completed KYC verification before they can be processed.

98pr is accessible to users in many countries, but it does not hold a Pakistan-issued gaming licence and does not claim authorisation from any Pakistani regulatory body. Online gambling may be restricted or prohibited under the Prevention of Gambling Act, 1977 and other applicable Pakistani laws. You are solely responsible for verifying whether participation is lawful in your specific location before registering or depositing. This is not legal advice.

You must be at least 18 years of age, or the higher minimum age required by the operator's licence jurisdiction, to register and use 98pr. Age verification is part of the KYC process and is mandatory before withdrawals are processed. Any account found to have been opened by a minor is closed immediately, and any real-money net deposits are returned to the payment source.

No. Each individual may hold only one account on 98pr. Duplicate accounts — whether opened under the same name, email, device, IP address or payment method — are prohibited. If multiple accounts are detected, all associated accounts may be closed and any balances forfeited, subject to the return of verified real-money deposits in accordance with operator policy.

98pr requires a valid government-issued identity document — typically your Pakistani Computerised National Identity Card (CNIC), both sides, or a valid passport data page. You will also need proof of residential address such as a utility bill or bank statement, and may be asked for a selfie or live liveness check. All documents must be submitted through the Platform's secure encrypted portal only — never via email or chat.

On the 98pr login screen, click or tap the "Forgot Password?" link. Enter the email address registered to your account and submit the request. You will receive a password-reset link to that address within a few minutes. If the email does not arrive, check your spam folder. If you still have issues, contact 24/7 Support via live chat or at [email protected] for assistance.

The 98pr cashier lists currently available payment methods and their minimum and maximum transaction limits. Methods commonly referenced for Pakistani users include bank transfers associated with HBL, UBL, Meezan Bank and Bank Alfalah, as well as mobile wallet transfers via Easypaisa and JazzCash, and Raast instant payments. Cryptocurrency options including BTC and USDT may also be available. Payment method availability can change — always check the cashier for the current list. None of the named providers endorse or are affiliated with gambling on this platform.

Minimum deposit amounts vary by payment method and are displayed in the cashier for each option at the time of transaction. Account balances are shown in PKR for Pakistani market users. Always check the cashier for current limits, as they may be updated without prior notice. The Operator is not responsible for delays caused by the payment provider's own processing timelines.

Withdrawal processing times depend on the selected payment method and are published in the cashier. Before any withdrawal is processed, KYC verification must be completed and any applicable bonus wagering requirements must be satisfied. Cryptocurrency withdrawals are typically faster than bank-based methods. If your withdrawal appears delayed beyond the stated window, contact Support via live chat or email for an update.

Common reasons for a withdrawal being held include incomplete KYC verification, unsatisfied bonus wagering requirements, a pending security or fraud review, or a mismatch between the payment method used for deposit and the requested withdrawal method. 98pr does not delay legitimate withdrawals without documented cause. Contact Support if your withdrawal has exceeded the stated processing window and you have not received an explanation.

98pr does not typically charge its own processing fees on standard deposits and withdrawals. However, your payment provider — whether a mobile wallet like Easypaisa or JazzCash, a bank, or a cryptocurrency network — may apply their own transaction charges or exchange-rate spreads. These are outside 98pr's control. Check the cashier for any operator-side fee disclosures and review your payment provider's own fee schedule separately.

98pr's sportsbook covers a wide range of markets including Pakistan cricket, PSL and ICC tournament matches, international football, UFC and combat sports, tennis, and other live sports markets. Pre-match and in-play betting are available on major events. Sport and league names are referenced in a market context only — 98pr has no official partnership with PCB, PSL, ICC, UFC or any governing body.

In-play betting allows you to place wagers on an event while it is actively in progress — for example, during a live T20 match or a UFC bout. Odds update in real time to reflect the current state of play. Markets can be suspended temporarily during key moments such as wickets falling, goals being scored or official stoppages. Bets placed after market suspension will not be accepted.

98pr offers a broad casino library including slot games, live dealer tables (roulette, baccarat, blackjack), crash games, instant-win titles and more. Live casino games are streamed in real time from studio environments with human dealers. Game availability may vary by region. Each game displays its illustrative RTP (Return to Player) percentage — this is a long-run statistical average, not a session guarantee.

Casino game outcomes on 98pr are determined by certified Random Number Generator (RNG) technology for digital games, and by real-time dealing in controlled live-dealer studios. RNG certification is conducted by independent testing laboratories as required by the operator's licensing framework. This ensures that no game outcome can be predicted or manipulated by the platform or the player.

A crash game is a fast-paced betting format where a multiplier increases from 1x upward and can "crash" at any random point. You place a bet before the round starts, then choose when to cash out before the crash occurs. If you cash out in time, your stake is multiplied by the value at the moment you cashed out. If the game crashes before you cash out, your bet is lost. Each crash point is determined by a certified RNG.

A welcome bonus is a promotional offer available to new 98pr registrants, typically matching a first deposit up to a specified amount. To claim it, register a new account and opt in to the welcome offer during or after registration as instructed on the promotion page. Welcome bonuses are subject to specific wagering requirements, eligible games, minimum odds, time limits and withdrawal caps detailed in the promotion terms. Always read the full promotion terms before opting in.

A wagering requirement (sometimes called a rollover) is the total value of qualifying bets you must place before bonus funds become eligible for withdrawal as real money. For example, a PKR 1,000 bonus with a 30x requirement means you must place PKR 30,000 in qualifying bets before the bonus converts. Eligible game categories, minimum bet amounts and minimum odds count towards the requirement as specified per promotion.

No. Bonus funds cannot be withdrawn until all applicable wagering requirements have been met in full. If you request a withdrawal before completing the wagering requirement, the bonus funds and any winnings derived from them will typically be forfeited, leaving only the withdrawable real-money balance. Review each promotion's specific terms carefully before opting in to understand all applicable conditions.

Yes. Most 98pr bonuses carry a time limit within which wagering requirements must be completed. The specific duration is stated on the individual promotion page. Bonus funds that have not been used or whose wagering requirements have not been satisfied within the stated period are forfeited automatically. Time limits vary by promotion — check each offer's terms for the exact expiry window.

98pr uses 256-bit SSL/TLS encryption for all data transmitted between your device and the platform. Personal data and KYC documents are stored on encrypted servers with role-based access controls. Payment data is processed through vetted third-party payment processors and is not stored in full on 98pr's servers. For full details on data handling, please read the 98pr Privacy Policy.

98pr provides deposit limits, loss limits, session time limits, reality check reminders, cooling-off periods and full self-exclusion — all accessible through Account Settings. Lowering a limit takes effect immediately. Increasing a limit is subject to a mandatory cooling-off period. Self-exclusion closes your account for a chosen period — minimum six months — and cannot be reversed within that period. Visit the Responsible Gambling page for full details.

Log in to your 98pr account and go to Account Settings → Responsible Gambling / Player Safety. Choose Self-Exclusion, select your preferred exclusion period (from six months to permanent) and confirm. Self-exclusion takes effect immediately and cannot be reversed within the chosen period. Any real-money balance is returned to your registered payment method after KYC confirmation. You can also request self-exclusion directly through 24/7 live Support.

98pr offers 24/7 customer support via live chat accessible directly within the Platform, as per operator information. For formal or written enquiries, you can email the support team at [email protected]. For KYC or verification queries, use the secure in-platform portal only — never send identity documents via email or chat. Support is available in English, and Urdu assistance may also be available — ask via live chat.